Contact / FAQ

Q: Do you ship to my country?

A: I ship to the U.K. and EU exclusively at the moment. CITES species such as birdwings I will only ship in the U.K..

 

Q: Why won't you deliver some frames outside of the U.K.?

A: Either because they are CITES protected and require permits to import and export (from your end also) or they are simply too fragile and wouldn't survive overseas shipping. Shipping insects to the USA (legally) requires specific paperwork that I haven't quite worked out yet.

 

 

Q: My favourite species isn't in your shop/is sold out. Do you have it?

A: Possibly! And if I don't I might be able to get it. Feel free to ask and I will see what I can do for you.

 

Q: Are your inverts sourced ethically?

A: Yes, I breed some myself even. Check the 'Ethics' page for more details. 

 

Q: My frames that I bought from other shops are not sealed in the back, is that an issue?

A: Not necessarily. The frames I sell are sealed with silicone to keep unwanted insects out. Insects commonly found in homes such as carpet beetles will happily eat the insect 'taxidermy' if they find a way into the frame. You can easily seal these yourselves if you have bought from a shop that doesn't take these precautions by covering the gaps with tape but you will have to check regularly to make sure the tape hasn't started peeling off. 

Note: should you see signs of a pest such as 'dust' on the bottom of the frame, wrap your frame in a couple plastic bags and place it in the freezer for a couple days. Safest would be to freeze for 2 weeks, followed by two weeks outside of the freezer so any remaining eggs can hatch, and then freeze another two weeks. 

 

Q: Can you teach me how to pin insects/breed beetles?

A: Sure can, send a message!